Privacy Policy

1. Information We Collect

To provide our PC Optimization services, we may collect information you voluntarily provide, including your name, email address, Discord username, payment confirmation, and information about your computer that is necessary to perform the requested service.

2. How We Use Your Information

We use your information to:

  • Provide and complete your PC optimization service.
  • Communicate with you regarding your order or scheduled session.
  • Respond to customer support requests.
  • Improve our services.

3. Remote Access

During your optimization session, we may remotely access your computer with your permission solely to perform the requested optimization services. We do not intentionally access, copy, or store your personal files unless it is necessary to complete the service and you have given your permission.

4. Payment Information

Payments are processed through secure third-party payment providers. We do not store your full payment card information.

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only when required by law or to protect our legal rights.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic storage or internet transmission is completely secure.

7. Data Retention

We retain your information only as long as necessary to provide our services, maintain business records, comply with legal obligations, or resolve disputes.

8. Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and any legal recordkeeping requirements.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective when posted on our website.

11. Contact

If you have any questions about this Privacy Policy, please contact us on Discord at cricketspcoptimization.

Updated 7/21/2026